Legal

Privacy Policy

LFGBot ("the bot") is operated by the LFGamers Discord community. This page describes what the bot stores, why, and for how long.

What we store

Moderation records

When a moderator bans, kicks, mutes, softbans, or notes a user, we store the target's user ID and username, the moderator's user ID, the reason, the timestamps, and the server it happened in. We keep these for one year and then delete them automatically. A record for a punishment still in effect is kept until that punishment ends, then deleted on the same schedule.

Automated LFG post reviews

We review the title, opening message, and forum tags of a new LFG post once, when it is created. Edits are not re-reviewed. For posts tagged Community, we also read the linked DiscordServers listing. We send this content and our moderation rules through our Omniroute gateway to an external AI provider for review.

The review never changes a post on its own. It sends what it found to our moderators, who decide whether to lock the post or ignore the review.

We store post and author IDs, community server IDs, listing details, content hashes, review reasons, evidence excerpts, and which moderator decided the review. Evidence expires one year after the decision that recorded it. Staff alerts and any comment a moderator posts also remain in Discord under Discord's retention rules.

Activity tracking

For each user in each server, we store the user ID, the server ID, the names and nicknames we have seen them use, the last time they were online, the last time they sent a message, a count of messages sent, total time spent in voice channels, and whether they hold the Regulars role. We do not store message content, and we do not record which channels you used or what was said in voice.

When you bump the server through DiscordServers, we store your user ID, the server ID, the 25-gem bump amount, and the time. We use this to update the weekly bump leaderboard, select the Golden Bumper, and manage both bumper roles. This record is deleted when you opt out.

After 30 days with no observed activity, we strip the names and nicknames from the record. What is left is the user ID, the server ID, the two timestamps, the two counts, and whether they hold the Regulars role, which is what the moderation team needs to answer "when was this account last active here" for an account that has gone quiet. We keep that until you delete it. You can delete the whole record at any time — see Opting out below.

Outside of moderation records, this is the only place we store your name. Support tickets do not keep their own copy; when a moderator reads a transcript, the names shown are read back from this record, so stripping it here removes them from the transcripts too. Once stripped, a transcript shows the user ID instead of a name.

Support tickets

When you open a ticket with /modmail, we store the category, subject, and description you submitted, plus every message sent in the ticket channel including attachments, which we copy to our own storage so they survive Discord's link expiry. Tickets are kept for one year after they close and then deleted along with the copied attachments. Only server moderators can read them.

Configuration

Settings you or your server admins set through the bot — reminders, tags, self-assignable roles, preferences. Kept until deleted through the bot.

While you have a temporary voice channel open, we also store that channel's ID and your user ID, so the bot knows the channel is yours and can clean it up when everyone leaves. That record is deleted along with the channel.

Channel logs

When a message is edited or deleted in a server with change logging on, the bot posts a copy to that server's log channel. That copy lives inside Discord under Discord's retention, not ours. If the message had an attachment, the bot also mirrors it to Imgur, a third-party image host, and includes that link in the copy. That link is public: anyone who has it can view the image, whether or not they have access to the original channel.

Why we store it

Moderation records and support tickets exist so moderators can tell a first offense from a pattern, and so appeals can be checked against what actually happened. Activity tracking exists to catch raids and ban evasion and to answer "when was this account last active here". Automated LFG reviews help staff spot posts that break the posting rules. We do not sell this data or use it for advertising. The processing services described on this page receive the content needed for their work.

Where it lives

The bot's database runs on infrastructure we control. Ticket attachments copied out of Discord are stored in Cloudflare R2, with access restricted to the LFGamers moderation team. Channel-log attachments are hosted on Imgur; see Channel logs above. Automated LFG reviews send content to an external AI provider through our gateway. That provider's processing and retention are separate from our database's retention schedule.

Opting out

You can delete your activity tracking and stop the bot collecting it at /opt-out. It takes a Discord login and one button.

Opting out applies to activity tracking. It does not disable automated LFG reviews or delete moderation records or support tickets. Those follow the retention schedules above, including the IDs and state kept for LFG reviews staff have not decided yet.

Contact

Questions, or a deletion request this page does not cover: open a ticket with /modmail, or email [email protected].